Custom MSP Support and Management
Managed Service Providers (MSPs) face seemingly endless challenges: managing complex infrastructures, hybrid environments, delivering consistency and accuracy in configuration management, and a constantly changing, mobile workforce.
Customers expect – and often assume – MSPs are security experts. You are expected to deliver managed security services with the same resources, cost structures, and tools you’ve offered for traditional services. You’re presumed to understand and support:
- Building risk management into your offering
- Vulnerability management – not just patch management
- Various industry compliance requirements and how to meet them
- Complex security configurations and monitoring activities
There are also growing concerns in the MSP community about:
- Migrating customer capabilities securely to cloud environments
- Managing complex hybrid customer environments
- A lack of expertise and understanding of the right security tools to employ
- Increased costs of training and maintaining classes of experts
- Finding the right partner that can fill skill gaps or offer supplemental services
- Customer data breach risks and the resulting potential liability impact to the MSP
At SAINT, we can help you with these issues and address your concerns you have as an MSP, about how to bridge the gap between the demands of your customers and the approach you want to take to support them.
Satisfy Customer Demand and MSP Value
Contact us today to learn more about our products and services, and how we can collaborate as partners to increase revenue opportunities and offer unique value to your customers and target markets.